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WaiterManagerTask Guide

How to Place an Order on Behalf of a Table

Entering an order for guests who prefer to order verbally or lack a mobile device.

Who can do thisWaiters, Bartenders, and Managers.

Steps

  1. Navigate to Tables

    From the waiter header, tap "Tables" or open `/waiter/tables`.

    You will see a grid of all configured dining tables with their labels (e.g. Table 1, Table 2, Patio 4).

  2. Select the target table

    Tap the desired table button.

    The table card opens the full customer menu for that table in a new tab or window.

    Order for a Table grid with a Plan button under each table
    Waiter → Tables. Tap a table to open its menu and order for the guest.
  3. Add items and submit

    Browse the menu, select the customer’s requested dishes and modifiers, add them to the cart, and tap "Place Order".

    The order immediately registers against that table and fires to the kitchen pass just like a customer tap.

  4. Start a dining plan if applicable

    If the table is ordering an all-you-can-eat buffet or fixed menu, tap the "Plan" button under the table label.

    Select the dining plan (e.g., Buffet Libre), enter the number of adults and children, and tap "Start Plan".

    Order for a Table grid with a Plan button under each table
    Plan, under each table, starts a buffet or menu del día.

What you should see

The order is placed directly into the system for the chosen table without requiring the customer to tap a card.

Good to know

  • Orders placed by staff appear on the board identically to guest-submitted orders.

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